✦ Coming Soon — Witchways Pure Vegan is preparing to bloom ✦ No chemicals, parabens, sulfates or GMOs ✦ No nuts, no bees ✦ Handmade in small batches ✦ 100% vegan & cruelty-free

Customer care

FREQUENTLY ASKED QUESTIONS

Everything you need to know about shopping with Witchways Pure Vegan. From our handmade products and ingredients to orders, delivery and digital purchases, you'll find answers to our most frequently asked questions below.

ABOUT OUR PRODUCTS

CANDLES

BODY CARE, BALMS & HERBAL PRODUCTS

ORDERS

SHIPPING & DELIVERY

DIGITAL PRODUCTS, EBOOKS & COURSES

RETREATS

STILL HAVE A QUESTION?

If you haven't found the answer you're looking for, we'd be happy to help.

FREQUENTLY ASKED QUESTIONS

ABOUT OUR PRODUCTS

Are Witchways Pure Vegan products vegan?

Are your products cruelty-free?

Do your products contain nuts or bee products?

Are your products handmade?

Do you use artificial fragrances?

CANDLES

What are your tinned candles made from?

What is the difference between your fragrance candles and Ritual & Altar Candles?

What is included in the complete Altar Set?

BODY CARE, BALMS & HERBAL PRODUCTS

Where can I find the ingredients?

Are your products intended to replace medical treatment?

ORDERS

How do I place an order?

Can I change or cancel my order?

What happens after I place an order?

SHIPPING & DELIVERY

Where do you deliver?

How much does delivery cost?

What should I do if my parcel hasn't arrived?

DIGITAL PRODUCTS, EBOOKS & COURSES

Are your ebooks physical books?

How will I receive my ebook or digital product?

Can I print my ebook or workbook?

What about courses?

RETREATS

Will Witchways Pure Vegan offer retreats?

STILL HAVE A QUESTION?